Renault has opened its office along with select dealerships and service centres in India. To battle the ongoing spread of COVID-19, the French automaker has introduced several safety and hygiene measures to prepare for the arrival of customers across all its touchpoints. Renault India has opened more than 194 showrooms and workshops in line with the new safety protocols and the remaining touchpoints will be opened in a phased-wise manner based on permissions from the local authorities.
Furthermore, Renault officials state that dealerships across the country are ensuring that special care is taken to sanitize their facilities and test drive cars. There are multiple training programmes, protocols and processes in place to monitor the execution of Renault’s customer-first initiatives and efforts, as a part of their ‘Welcome Back’ initiative. Renault has also started to dispatch cars from its plant to North India and Tamil Nadu. Export of critical ‘Make in India’ parts has begun from the facilities in Chennai and Pune to select global markets.
Renault has also announced a gradual recommencement of business operations across India Alliance entities in accordance with regulations of government and local authorities. Phased-wise operations have commenced at Renault Nissan Automotive India Private Ltd. (RNAIPL), Renault Nissan Technology and Business Centre India Private Ltd. (RNTBCI), Renault Finance and the Renault corporate office in Chennai.